Moveworks

4.80

RATING

263 K+

EXPOSURE

About this tool

Name

Moveworks

Category

tools

Moveworks is an AI-driven platform designed to automate IT support and help desk tasks within organizations. By leveraging advanced machine learning and natural language processing, Moveworks allows companies to resolve common IT issues faster and with greater efficiency. From password resets to troubleshooting software issues, the platform handles requests autonomously, allowing IT teams to focus on more complex problems. It seamlessly integrates with existing IT systems, providing a smarter way to manage support requests while enhancing user satisfaction.

Ratings and Reviews

A Game-Changer for IT Support

4.90

Moveworks has transformed the way we handle IT requests. The AI responds quickly to support tickets and handles a significant portion of the issues without human intervention, saving us a lot of time and effort.

2024-12-11

Sarah Thompson

Smart and Efficient IT Management

4.70

We’ve seen a huge reduction in the number of tickets that need manual intervention since implementing Moveworks. The AI is incredibly smart and efficient, and the interface is user-friendly for our team.

2024-12-10

James Fitzgerald

Excellent for Large Enterprises

4.80

As a large enterprise, managing IT support can be overwhelming. Moveworks has made it much easier to handle employee requests at scale, and the automation cuts down response times significantly.

2024-12-09

Emma Lee

How to use

How to Use: Integrate Moveworks with your company’s IT infrastructure. Employees can submit IT requests via chat, email, or through the Moveworks interface. The AI analyzes and categorizes the request, automatically providing solutions or forwarding it to the appropriate IT team member if needed. Track the resolution progress and provide feedback on the service to help improve future interactions.

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