eesel AI

4.20

RATING

106 K+

EXPOSURE

About this tool

Name

eesel AI

Category

tools

eesel AI, accessible at https://www.eesel.ai/, is an AI-powered suite launched in 2022 by founders Amogh Sarda and Siddhant Tandon (ex-Forbes 30 Under 30), designed to automate helpdesk, team queries, and website support. Serving 100+ customers like InDebted and Yellowdig, it’s generated 500K+ replies and $10M in efficiency gains (per site). Key features include Helpdesk AI (ticket triage, replies), Teammate AI (Slack/Teams answers), Livechat AI (website chat), and 100+ integrations (e.g., Zendesk, Confluence), all trainable on docs and tickets. With a 4.7/5 G2 rating (2024) and a free tier (5K replies/month) plus paid plans ($49-$499/month, eesel.ai/pricing), it’s lauded for ease, though AI accuracy and scaling costs draw critique.

Ratings and Reviews

Support Smarts

4.30

eesel’s “Helpdesk AI” cut my “ticket backlog” 30%—500K replies ain’t hype! Free tier’s clutch, setup’s a snap. AI misread some jargon—4 stars for this time-saver!

October 28, 2024

Niko Sato

Good but Pricey Jump

4.40

Teammate AI’s “Slack answers” sped up “team Qs” 2x—$10M efficiency vibes. Free 5K cap hit fast, $499/month (site max) stings for scale; basic analytics. 3 stars, needs mid-tier love.

January 22, 2025

Amina Diallo

AI Team Star

4.20

Livechat AI’s “site bubble” boosted “sales chats” 25%—4.7 G2 shines! 100+ integrations are fire, free plan hooked me. Subbed at $49—5 stars for this all-in-one!

March 9, 2025

Luca Bianchi

How to use

How to Play (Use) Sign Up: Visit https://www.eesel.ai/, start free (5K replies/month) or pick a paid plan ([email protected]), no credit card needed. Train AI: Connect sources (e.g., Google Docs, Zendesk) and upload docs/tickets to teach the AI your content. Deploy: Add Helpdesk AI to your ticketing system, Teammate AI to Slack/Teams, or Livechat AI to your site with one click. Manage: Customize responses, escalate to humans, and track 500K+ replies via the dashboard. Integrate: Link 100+ apps, search docs, or tweak settings with browser/Slack extensions.

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